Safeguarding Labour Rights

Respecting our diverse workforce

The Kuoni Code of Conduct outlines the company's commitment to ensuring, within its multicultural teams and working environment, that nobody is harassed or discriminated against for any reason such as their race, religion, belief, nationality, sex, age, sexual orientation or disability.

Decent work as basis of our relationships with suppliers

We are committed to ensuring fair working conditions not only for our employees worldwide but also in our supply chain. Human and labour rights standards are integral part of our contractual provisions with suppliers. The Supplier Code of Conduct commits our suppliers to respecting local employment law and international human rights, to not tolerating any discrimination on the basis of sex or religion, to offering a safe and hygienic workplace and to paying at least the minimum wage for the work done. The application of Kuoni’s sustainability criteria is assessed and verified. We also strive to help our partners meet these requirements in the long term, and to ensure due and appropriate acknowledgement of their achievements in this regard. You can find more information on the Supplier Code of Conduct here.

Professional Training in Myanmar

For many years, Kuoni has been supporting vocational training for future tourist-sector specialists in Myanmar. Our partner in Yangon, a centre for vocational training, has developed a three-year “Hotel & Gastronomy Assistant” course to train young people in a wide range of professional skills: guest relations, human resources, administration and service in the kitchen or at the reception of hotels and restaurants. 

The course is divided into a practical and a theoretical section. In the first part, the student works at a company and acquires a broad range of skills. Parallel to this, they attend school one day a week to learn such theoretical matters as food safety and hygiene or business management.

Kuoni supports these “Hotel & Gastronomy Assistant” courses from beginning to end. A total of 22 students graduated from the programme in 2013, up from 11 graduates in 2012. These graduates are now well-equipped to assume management positions or even start up their own business. And Asian Trails, a Kuoni subsidiary based in Asia, also offers graduates temporary work-experience placements and even permanent positions, wherever possible.